Gather

How to add the web app to your iOS or Android mobile device

How to Add Gather to Your Device

Take Gather to the big screen! Learn how to screencast Gather to a TV when you meet with families during arrangement meetings.

How to Screencast Gather to a TV

Most common questions about the brand new AI Obituary Builder

FAQ: A.I. Obituary Builder

How to install or download Chrome on a Mac, in Windows, on iPhone/iPad, and Android

Installing Google Chrome

How to set your default internet browser to Chrome on a Mac, in Windows, on iPhone/iPad, and Android

Set your default browser to Google Chrome

If you've started a case and need to work on it at a different location, there's a way to do that!

Moving Case Between Funeral Homes

How to change a Family member to "Living" from "Deceased"

Change a Helper's Living Status

Update the name in the Vitals, Remember page, and URL, all in one convenient place

How Do I Change a Decedent's Name?

How to use the Rolodex feature and search your contacts globally

Gather Rolodex

How and where to connect your Google Calendar and best practices on using your funeral home calendar with your staff

Connect Your Team Calendar

Learn how you, your staff, and your families can utilize the obituary builder

How to use the A.I. Obituary Builder

How to create or customize an order of service in Gather for a funeral or memorial service.

Specify Service Details Task

How to create, print, and send document packets to your families for signatures

AutoForms

How to integrate your Gather account with Messenger's "Make It! Personal" platform

Gather + Messenger Integration

If you forgot your password or want to change it, this article will help you out.

How do I Reset My Password?

If you're a funeral home employee who can't access your account, this article will help.

How do I Log In to My Funeral Home on Gather?

Customize the Startup Message invited family members see when first logging into Gather.

Startup Message: What do Family Helpers See When Logging In?

Learn how you can create and apply custom Labels to organize your cases across multiple dimensions.

Organizing Your Cases with Labels

This article will show you how Gather helps keep everyone on the same page.

Managing Your Day with Gather's Calendar

This article walks through the simple process of inviting a team member to Gather.

How Do I Invite a Team Member?

Create a more engaging experience by adding a YouTube memorial video to the Remember page.

How Do I Add a YouTube Memorial Video?

Use Gather's global search from any device to find what you are looking for in just a few seconds.

What Can I Find Using the Global Search Feature?

Keep all of your case files in one secure location.

How Do I Manage My Case Files?

Prevent double-entry by entering vital statistics in the Death Certificate section in Gather from any device.

How do I Record Case Vitals?

Improve team and family communication with secure notes.

How Do I Add Notes in Gather?

Wondering how to officially finalize a case in Gather? Here's your quick how-to guide.

How to Finish and Archive a Completed Case in Gather

We've created a quick guide that helps you and your staff understand how memorial trees work in Gather.

How Memorial Trees Work in Gather

Looking to update a case and convert it from a pre-need case to an at-need case in Gather? This is the guide for you.

How to Convert a Case From Pre-Need to At-Need in Gather

Overview of the Case Card

With Case Watchers, you can improve efficiency and collaboration by keeping an eye on particular cases beyond just the ones assigned to you.

Watching Cases with Case Watchers

Task and Step Due Dates allow you to specify exactly when you need something completed, which helps ensure everything runs smoothly.

Increase Accountability with Due Dates

Switching from your previous case management software to Gather has never been easier. Read this article to find your data migration guide.

How to Migrate Your Data From Your Previous Software to Gather

This article shows you how to send a task reminder to someone (either a helper or team member) that is active in Gather.

How to Send Task Reminders to Assignees in Gather

List of available fields in Gather's Death Certificate section that are available to utilize or hide.

Customizable Fields in Gather's Death Certificate

How Gather Automatic Case Numbering Works

What happens when a visitor posts on the Remember page?

Moderate Memories

Zach Chatterton

Wesley Mowry

Amber Bettis

Learn how to create the best possible experience for you, your team, and your families.

Case Management by Gather

Insurance Policy Statuses

Learn how to sync your Homesteaders Life Company account and quickly view preneed policies within Gather's case management platform.

How to Enable The Homesteaders Integration in Gather

Sarah Schmid

Chase Downs

Insurance Integration

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