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Startup Message: What do Family Helpers See When Logging In?

Customize the Startup Message invited family members see when first logging into Gather.

Amber Bettis avatar
Written by Amber Bettis
Updated over 11 months ago

Gather was designed to help funeral homes better communicate with families. One great feature that facilitates this communication is the Startup Message.


What is a Startup Message?

The Startup Message is a customizable message that can be shown to all invited helpers who log into Gather for the first time. You are able to fully customize the startup message to meet your specific needs.


Why is this important?

This can be helpful for a number of reasons:

  • Ensure FTC compliance by showing families a digital copy of your GPL

  • Let families know the mission, vision, and values of your funeral home

  • Communicate important information or instructions to families

  • Write out any legal disclaimers required by your state

  • Provide important documents that may be helpful in the arrangement process

  • List important contact information like hours of operation, phone, or email

  • Anything else that you want families to know


How do I set it up?

Navigate to the "My Funeral Home" page and find the "Configure Startup Message" accordion.

From this accordion, you can customize each detail. You can even attach documents directly from your Document Library. And once you've added all the details, you can see a live preview of the message to make sure it looks exactly the way you want.

πŸ’Ύ IMPORTANT: Make sure to hit the "Save" button when you are finished editing.


What are some examples?

Here are a few examples for inspiration:


Need More Help? πŸ‘‹

Chat with our team anytime. Or give us a ring at (208) 908-0488.

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