One of the things funeral homes and families love the most about Gather is that it works perfectly no matter what device you are using, from the smallest phone to the largest television.
In fact, it works so well that 72% of all usage of Gather is done on a mobile phone. This was no small task and was something that we had to envision from the beginning. Each screen, feature, button, and interaction was thought about to ensure that it works across any device.
Why does having a great mobile experience matter to you?
As a funeral professional, you don't have the luxury of sitting at your desk all day and so you need access to important details as you are going through your busy day. Here are a few things that funeral homes love about having Gather on their phone:
🔍 Easily Search for any case (pre-need, at-need, and trade)
🗓️ Manage your day by viewing what events are scheduled for the day
✏️ View and edit any case, including all case vitals and details
📈 Quickly check on key company metrics and KPIs
💬 View and add case notes
📢 Publish a case to your Gather website in one-click
📱Maintain a solid chain of custody by scanning a QR code via KeepTrack™
📰 Write a beautiful obituary in minutes using our A.I. Obituary Builder
💲 Send a remote payment request and view all pending payouts
... And so much more!
What things can I NOT do on the mobile version of Gather?
Zero. Zilch. Nada. You can do EVERYTHING on Gather on any device.
Can I add an app icon to my phone?
Yep, you can have an app icon with your own custom logo. You'll simply tap your custom app icon and you'll be taken directly to your funeral home DashBoard. Once you log in the first time, you'll never have to log in again.
How do I download Gather from the app store?
You actually don't need to download anything from the app store, simply follow these instructions and the app will be instantly on your phone. We wanted to remove all friction so that everyone can quickly and securely access Gather. We went around the app store while still giving you, your team, and your families a first-class, mobile-first experience.
🤓 For our techy friends out there, we built a Progressive Web App that uses the latest frameworks to create a responsive experience on any device.
How often is the mobile app synched with the desktop version? 🕐
Instantly. Since it is all one integrated system, any changes made on any device by any team member are automatically up-to-date for everyone, everywhere, all at once. 🤩
“My name’s Emma, and I’m a member of our Customer Success Team here at Gather, but I’m also a licensed Mortician and Funeral Director here in Idaho! Now that you’re getting settled in, I’m excited to explain briefly some of the ways that having Gather would’ve helped me in the past and how it can help you and your team now.
My favorite thing about Gather, and what would have saved me so much time that could’ve been spent with my family or from spending hours behind at the office, is how incredibly mobile-friendly it is.
It’s important to note, from me to you: This is in no way encouraging you to work more! I’ve been where you are, and Gather is not here to add to your workload, but instead, to make the existing and inevitable workload more convenient and manageable.
Additionally, instead of making you feel like technology puts a wedge between you and your families, Gather can help you communicate with and include them in even more ways than before. Gather is such an incredible tool that I would’ve loved to have had during my time as a full-time funeral director.
Again, this is just to name some of the features Gather has to offer, and we can't wait to show you the rest. Our job is to make your job easier for you, while at the same time, providing an inclusive and easier experience for your families."
Other FAQ’s
Can I approve memories from my phone?
Can I approve memories from my phone?
Yes. Though this is something our team here in Boise will do for you.
Can I adjust all of my settings from my phone?
Can I adjust all of my settings from my phone?
Yep.
Can I look at reports from my phone?
Can I look at reports from my phone?
Of course.
Can I chat with the Gather team from my phone?
Can I chat with the Gather team from my phone?
For sure, just click the plus button at the bottom-right of your screen. We'd love to hear from you.
Can I create cases and enter vitals from my phone?
Can I create cases and enter vitals from my phone?
Yep, Gather works on Apple, Android, and every other device.
Can I invite team members and collaborate on my phone?
Can I invite team members and collaborate on my phone?
Yes.
Can I view my digital showroom and create a statement?
Can I view my digital showroom and create a statement?
Yep, you can run the entire finance side of your business from any device.
Can I autofill documents and send esignature requests?
Can I autofill documents and send esignature requests?
Yep, nailed it. I think you are getting the picture!
Can I build a new workflow, add 18 steps to it, rearrange the order of the steps, adjust and reorder the components of each step, apply the new workflow to a case I just created, switch the case to a different funeral home location, add a few custom labels, complete a few steps on the new case, add a few notes, and then assign a step to a team member on my phone?
Can I build a new workflow, add 18 steps to it, rearrange the order of the steps, adjust and reorder the components of each step, apply the new workflow to a case I just created, switch the case to a different funeral home location, add a few custom labels, complete a few steps on the new case, add a few notes, and then assign a step to a team member on my phone?
Well, it depends... just kidding! Of course you can. Literally, everything works on every device!
Need More Help? 👋
Chat with our team anytime. Or give us a ring at (208) 908-0488.