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Specify Service Details Task

How to create or customize an order of service in Gather for a funeral or memorial service.

Zach Chatterton avatar
Written by Zach Chatterton
Updated over a year ago

We know that an order of service is important to you and your team knowing where to be and what needs to be happening during your services and when. This order of service is not only crucial to your staff, but is often included in memorial folders given to attendees for them to follow along.

Utilizing the Specify Service Details task in Gather will allow you to collaborate with your families to gather and organize aspects of their loved one's service, such as:

  • Names of Clergy or other participants

  • Selected verses and speakers

  • Musical numbers and musicians

  • Eulogies

  • Tribute videos

  • Time for open sharing

  • Processional and Recessional order or musical selection

  • Opening and closing prayer

  • Announcements

  • Military honors


Where to Find Your Specify Service Details Task

Your Specify Service Details Task can be found on your list of Standard Tasks, depending on the Workflow selected for each type of case. For example, aย Trade case type or a Direct Cremation Workflow most often won't include this task.

How it Works!

When the user first beginsr work on this task, they will be given the option to choose a template as a jumping-off point. They can begin with a Blank Template or from a general list of service templates we've put together for our funeral homes to utilize.

Customization Alert ๐Ÿช„๐Ÿ’ซ

If you have commonly used orders of service specific to your funeral home - or ones that you'd like to use in the future - you can reach out to your Account Manager, and we can customize this template library for you! ๐Ÿฅณ

If starting from Blank, the user will have to select each aspect of the service from our library before specifying anything about that performance. Scroll through the library to find what you're looking for (a), or begin typing to bring up exactly what you're looking for (b).

Once you select the service item you're looking for from the list, you can specify more about this item, as shown below.

Once all aspects have been selected and descriptions added, you'll see the completed order of service on the right-hand side. This order of service will also appear on the Loved One's Remember page once the task has been checked off as complete, unless otherwise specified.

Pro Tips ๐Ÿค“

  • โฌ†๏ธ Reorder your service details by clicking on the lines to the left of the item you'd like to move and drag it up or down to rest in its new order.

  • ๐Ÿ’Œ Once finished, and to save time on double-entry, click COPY SERVICE DETAILS to easily copy and paste this list of service items to your memorial or service folders.


Need More Help? ๐Ÿ‘‹

Chat with our team anytime. Or give us a ring at (208) 908-0488.

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