The Remember Page data source in Gather Analytics provides detailed insights into how families and the community are interacting with a case's Remember Page. This data source captures every contribution made to each Remember Page, offering a comprehensive view of engagement across all cases within your selected time frame. By analyzing Remember Page data, you can gain valuable insights into community involvement and the ways people are honoring their loved ones.

The Remember Page data source focuses on contributions made to Remember Pages. Each row in a Remember Page report represents one contribution, giving you a detailed record of individual actions and interactions. This allows you to track community engagement, from messages and photos to orders for memorial flowers and trees.

The Remember Page data source includes every contribution made to Remember Pages across all cases within the selected time frame. Here’s a breakdown of the types of contributions you’ll find in this data source:

Flower Orders: Records of flower orders placed in memory of the decedent. This can provide insight into memorial involvement and the types of tributes people are choosing. This can also be helpful to provide to the family.

Memorial Tree Orders: Orders for memorial trees planted in honor of the decedent, which can help you track environmentally-focused tributes and memorial preferences.

Photos Added: Each photoed uploaded to the Remember Page, will be represented as its own row, showing who the uploader was.

Text Memories: Written memories, which include both free-form messages and answers to specific questions.

Lighting a Candle: Contributions where users light a virtual candle, symbolizing remembrance and support. If the contributor included a message with the candle lighting this will be included as well.

Guest Book Signatures: Entries where visitors add their names to the guest book, creating a record of who visited the Remember Page and offering another way for the community to show support.

This data source captures these interactions for all Remember Pages within the selected time frame, across multiple cases. If you’d like to analyze contributions for a single case, you can apply a filter to narrow down the data.

Funeral Home: The funeral home location in Gather to which this case currently belongs.

Case Type: The currently applied Case Type: At-Need, Pre-Need, Trade, One-Off. Case Types can be adjusted over the lifespan of a case.

Case Name: The name entered via the case vitals. Legal First Name + Legal Last Name. Clicking the name will link to the Organize page.

Memory Type: The type of the memory: Guest Book, Text Memory, Photo Memory, Candle Memory, Flower Purchase, Tree Purchase.

Memory Text: The text that was shared with the memory. This also includes the message shared with Flower Purchase and Tree Purchase memories. The question will also be included here for Text Memories.

Contributor Name: The first name of the Remember Page visitor that shared the memory. The full name of the Contributor will be included if they are also an invited Guest or Admin helper on the Organize side.

Contributor Relationship: The relationship of the Remember Page visitor that shared the memory.

Shared On: The date and time the memory was first shared. For purchases, this is the date and time the order was completed. This date cannot change.This field includes the time if available, which is visible on hover and in the download. Timezone is driven by the funeral home location timezone.

Memory Status: The current status of the memory at the time the report was generated: Pending, Approved, Blocked. Only Approved Memories are visible to the public. Pending memories are only visible to the person who shared them.

Memory Status Changed On: The date and time the Memory Status was most recently created or changed. This field will match the Shared On field if there haven't been any Memory Status changes and will change each time the Memory Status is changed. This field includes the time if available, which is visible on hover and in the download. Timezone is driven by the funeral home location timezone.

Memory Status Changed By: The individual who most recently changed the Memory Status. This field will be blank if the Memory Status has not yet been changed. This field will show Gather for any memories that the team at Gather approved.

Flower Arrangement Purchased: The name of the flower arrangement that was purchased.

Purchase Total Amount: The total price of the item purchased from the Remember page, including any taxes or delivery charges.

Purchase List Amount: The list price of the item purchased from the Remember page, excluding any taxes or delivery charges.

Flower Delivery Address: The delivery address of the flower purchase.

Flower Selected Shipping Date: The send date of the flowers that was selected by the purchaser. The option to delay the send date is available if they send the flowers directly to the funeral home or to a family member, instead of directly to an event.

Flower Special Instructions: The information typed by the flower purchaser into the "Special Instructions" text box. These instructions are provided to the local florist.

Is Purchase Memory Shared: For flowers, indicates if the flower purchaser selected the "I also want this message shared with family & friends" option, which controls if the message that was included on the flower card is also included on the Remember Page. For trees, indicates if the tree purchaser selected the "Share message with family & friends" option, which controls if the messaged that was included on the tree certificate is also included on the Remember Page.

Tree Forest: The name of the forest that was selected for the planting of the memorial tree(s).

Tree Quantity: The quantity of trees purchased for this particular order.

Tree Purchase Amount: The list price of the tree(s) that were purchased for this particular order.

Tree Display Name: The name enter by the tree purchaser into the "Who is gift from?" text box.

Is Tree Memory Shared: Indicates if the tree purchaser selected the "Share message with family & friends" option. This controls if the messaged that was included on the tree certificate is also included on the Remember Page.

Is Case Published: Indicates if the case has been published to the funeral home's website.

Case Created On: The date the case was first created in Gather UNLESS the Case Type has been converted to a new Case Type (e.g., Pre-Need to At-Need) then the most recent conversion date is used instead. This field includes the time if available, which is visible on hover and in the download. Timezone is driven by the funeral home location timezone.

The Remember Page data source enables various reporting options to help you understand and analyze community engagement on Remember Pages. Here are some example reports you can create:

Total Community Engagement: Generate a report showing the total number of contributions across all Remember Pages within a specific timeframe. This can help you gauge overall community involvement and the level of support for families.

Popular Tribute Types: Create a report that breaks down the types of tributes (e.g., flower orders, tree orders, photos, or candles). This insight can reveal which forms of tribute are most popular, helping you better understand community preferences.

Most Active Remember Pages: Identify the Remember Pages with the highest level of engagement. This report can help you see which cases are receiving the most support from family, friends, and the community.

Photo and Memory Sharing Trends: Track how often photos and text memories are shared. This report could help you understand how families and friends are using the Remember Pages to share visual and written tributes.

Memorial Gifts for Certain Families: Create a report to see which memorial gifts which purchased for a family by filtering to a specific decedent and filtering the memory type to just include flowers and trees.

As with all data sources in Gather Analytics, access to the Remember Page data source can be managed by your funeral home admin:

Individual Access: Admins can grant or restrict access to the Remember Page data source for each employee based on their role and responsibilities.

Location-Specific Access: For funeral homes with multiple locations, admins can manage access per location. For example, an employee may have access to Remember Page data at Location A but not Location B, ensuring access aligns with responsibilities and data privacy needs.

Admin Privileges: Admins automatically have access to the Remember Page data source within the locations they oversee, ensuring they have full visibility into community interactions relevant to their site.

These controls allow your funeral home to maintain privacy and data security while ensuring that the right team members have access to valuable community engagement data.

If you have questions about using the Remember Page data source or need help setting up reports, feel free to reach out to our team anytime or call us at (208) 908-0488. We’re here to help!