Collaboration on the Remember Page is a valuable tool to help family and friends memorialize their loved one! Notifications are sent to loved ones who contribute to the page so that they can keep up with all of the contributions on their loved one's memorial page and remember their loved ones.
This article answers some of the frequently asked questions regarding Remember Page Notifications!
What is in the Remember Page Notifications?
Remember Page Notifications will contain some of the recent contributions made to their loved one's memorial page!
The email notification lists unique contributions and encourage family to leave their own contributions:
The text notifications are shorter and direct the family to the Remember Page to review the specific contributions:
When will notifications be sent?
Notifications will be sent when new contributions were made, once per day at the end of the day. If no contributions were made then no notification will be sent.
Who will get event notifications?
Anyone who has contributed to the Remember Page and opted in to receive notifications will receive notifications regarding Remember Page contributions.
How will loved ones receive notifications?
Notifications will be sent by either email or text. There are two separate communication preferences and the loved one can opt in or out of either method.
If the loved one opts in to both emails and texts they will receive both methods of communication.
How do my families adjust their communications preferences?
All loved ones (both helpers and Remember Page contributors) will be automatically opted-in to event notifications when you add them or they sign up themselves.
Families can manage their preferences by clicking their profile photo in the top right, then the 'My Loved Ones' tab and adjusting the communication preferences.
Communication preferences are managed per decedent so a family member could opt to receive notification for one decedent you are caring for but not another.
Funeral Home employees will have the ability to edit helpers' communication preferences. They will not have the ability to edit communication preferences for all of the visitors on the Remember Page, in order to ensure Remember Page visitors' account details are kept secure.
Families can also opt out of Remember Page notifications via an "unsubscribe" button on the bottom of the email. Or replying "STOP" to the SMS text message. When unsubscribing via email, the family member will be taken to a page that confirms they are now opted out. When opting out by replying "STOP" via SMS the family member will receive a text back confirming they are now unsubscribed.
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