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Set Up for Printing KeepTrack™ Stickers over a Wi-Fi Network

This article covers how to set up and use your mobile printer to print QR stickers for your KeepTrack™ cases in Gather.

Sarah Schmid avatar
Written by Sarah Schmid
Updated over a week ago

These set-up instructions are to be followed after purchasing the recommended supplies for printing KeepTrack™ Stickers. For a list of these supplies, please refer to this article.

This set-up process is specifically for those who would like to set-up the printers to be connected to over a Wi-Fi network. So it is recommended for those who would like to use the printer in a facility with access to a consistent Wi-Fi network, like an office, funeral home or crematory. This initial set-up will only need to be done once, for each printer, and then the rest of your team will be able to print to the printers over the Wi-Fi network!

Let's Get Started

Please go through the following steps on a mobile device, with a cellular data connection. This is because set-up requires that your device NOT rely on Wi-Fi to use Gather. Don't worry; we will make it so that you and your team can use Wi-Fi later!

Step 1: Download the Brother iPrint&Label app by Brother Industries from the App Store or Chrome Store.

Step 2: Starting with the printer powered off: Press and hold the On button and the WPS button, until you see the blue light above the Wi-Fi button flash three times:

Step 3: On your mobile device, open your Wi-Fi settings and look for the printer in your list of available networks; it will be called DIRECT-(5 Random Numbers)_QL-810W. For example, it may be called DIRECT-12345_QL-810W. Click to connect to this network:

Enter the Wi-Fi password of the printer; this will be 810, followed by the 5 Random Numbers used in the network name. So, in the above example, the password would be 81012345

Step 4: The following steps will require you to open the Brother iPrint&Label app! Open the app now.

For a video version of the upcoming instructions, please review this video!

Step 5: Review the End-User License Agreement.

Step 6: Click that we are setting up a QL-810W.

Step 7: Click Settings in the bottom right (you do not have to wait for the spinner to load)

Step 8: Click Printer; this will automatically trigger the app to pair with your device.

Step 9: After successfully pairing, click the back button to return to the main Settings page.

Step 10: Click Wi-Fi Network Setup

Step 11: Click SSID; this will trigger the device to search for local networks.

Step 12: Select the wifi network you wish to connect the printer to from the list of available options.

Step 13: Click the back button to go back to WiFi Setup

Step 14: Enter the password of the wifi network

Step 15: Click Connect

Step 16: You may see a dialog that the app wants to join the network; click Join

Step 17: Wait for the connection to load, and then click Connect.

Your printer is now connected to Wi-Fi!

Any staff member or device connected to the same Wi-Fi network as the printer will see the option to print from the Brother QL-810W printer. This allows other staff to print tracking stickers from descendants' tracking pages without any additional setup on their devices.

Now, let's learn how we print KeepTrack™ tracking stickers from Gather! Follow these instructions to get started. You can share these instructions with your team so they, too can learn how to print tracking stickers. Remember, they will not need to go through this Wi-Fi setup we just did; this should only be done once per printer!

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