Table Of Contents:
What Is a Remember Book?
Remember Books empower your funeral home or crematory to offer families a beautifully printed keepsake, turning their loved one’s Remember Page contributions into something tangible they can treasure forever.
If this feature is enabled for your account in Gather, your location(s) will receive 15% commission on monthly Remember Book sales, providing your business with an additional revenue stream.
These professionally printed books capture the memories, photos, condolences, and stories families and friends share on their loved ones' Remember Pages. By offering Remember Books, you extend the value of the Remember Page beyond the digital space, giving families something lasting and meaningful they can hold, revisit, and cherish for years to come.
For your location(s), Remember Books require no additional setup or management if Remember Pages are enabled for your account. Families order directly through their loved one's Remember Page, and fulfillment is handled seamlessly, allowing you to offer a meaningful memorialization option without adding extra work for your staff.
Helpful Tip: Contact Gather's support team if you have questions about enabling this feature for your account.
How Much Do Remember Books Cost?
Remember Books cost a flat rate of $89 (plus sales tax) regardless of page count. Additionally, shipping is free! This helps your staff offer your families and communities a reasonably affordable print keepsake option.
How Families Can Order Remember Books
Below is a quick guide on how families and friends can order Remember Books from their loved ones' Remember Pages.
1) Navigate to the Loved One's Remember Page
When visiting a loved one's Remember Page, visitors can scroll down to locate a section with a preview of their loved one's Remember Book.
2) Scroll Down and Click on 'Customize' or 'View Book'
Visitors can then hover on the Remember Book preview and click 'Customize' or 'View Book'. Next, they can click the 'Design Book Cover' to customize their loved one's Remember Book.
3) Design The Cover and Select an Artwork Theme
Families and friends can customize several components of their loved one's Remember Book:
Preview the book using the 'Front', 'Spine', and 'Back' tabs. The front cover design can be customized, with either a single photo layout or a collage layout.
The artwork style or theme can be customized for the loved one's Remember Book. This won't change the theme of the loved one's Remember Page.
Once satisfied with the cover and artwork, click 'Next' at the bottom of the page.
4) Upload or Add Photos to The Book Design
Next, families and friends will be prompted to select or upload photos to their loved one's Remember Book design. We recommend advising families to wait 7-10 days after services have concluded to order a copy of a loved one's Remember Book, as there may be photo or memory contributions from other family members and friends that they'd like to include in their personal design before ordering.
Upload new photos to the loved one's Remember Book design by clicking the 'Upload New' button.
Select the photos to include in the loved one's Remember Book.
Click 'Next' to proceed with the next phase of the book design.
Important: At least 20 photos are required to ensure a high-quality design and to proceed with ordering a loved one's Remember Book.
5) Add Memories to The Book Design
Next, families and friends will be prompted to select or upload memories to a loved one's Remember Book design:
Select the memories to include in the loved one's Remember Book.
Click 'Next' to finish the customizations and preview the book design.
6) Preview The Final Remember Book Design
After someone is finished customizing their loved one's Remember Book, they can preview the final design:
Scroll down the page to preview the final book design, including the book cover and the internal pages.
Click the back arrow in the top left-hand corner to return and remove any photos or memories, or change the artwork theme if needed.
Click 'Next' to order the loved one's Remember Book.
7) Order The Remember Book
Once satisfied with the preview of their loved one's Remember Book design, families and friends can officially place their order:
Specify the number of copies to order in the 'Quantity' box.
Enter shipping information and email address to receive an order confirmation email.
Enter preferred payment method for the order.
Click 'Pay'.
How Remember Book Orders Are Fulfilled
After a Remember Book is ordered for one of your locations' cases, an email confirmation with tracking details will be sent to the purchaser's and your funeral home location's email addresses.
A Remember Book is generally printed and shipped to the purchaser's delivery address in 2 weeks.
Helpful Tip: If you have questions about a particular Remember Book order, please get in touch with Gather Support by calling (208) 908-0488 or emailing help@gather.app.
How to Track Remember Book Orders in Gather
Your funeral home or crematory location(s) can track your Remember Book orders by creating a custom Remember Page report using Gather Analytics. Here's how:
From your dashboard in Gather, click 'Analytics' and click 'Build New Report'.
Select the 'Remember Page' data source.
Enter 'Remember Book Orders' for the name, add a description, and click 'Save'.
Click 'Filters' and set 'Memory Type' to equal 'Book Purchase'.
Customize the columns of the report to your liking, and voila!
Helpful Tip: To learn more about how you'll receive your commission payouts for Remember Book orders, visit our Remember Store help article.
Remember Book Marketing Resources
To help you offer this new memorialization option to your families, we've created a standard flyer design that you can download, print, and provide to families you serve. This flyer provides helpful information on Remember Books and should be a great resource for your families.
Helpful Tip: Gather's marketing team can apply your brand colors and logo to create your own custom-branded version of the flyer above. If you'd like to take advantage of this, please email your account manager with your request.
Remember Book Quality Guarantee
We know how important Remember Books are for families, and we stand behind the quality of every book we print. If a Remember Book arrives with a defect in printing, binding, or materials, Gather will promptly replace it at no cost to the purchaser. To make sure we can serve you and your families well, here’s how our guarantee works:
Coverage – The guarantee applies to manufacturing defects such as print defects, loose binding, damaged pages, or other issues with the physical production of your book.
What We’ll Do – If we find an issue covered by the guarantee, we’ll replace the book at no charge.
Evidence Required – To process a claim, we ask that you submit a clear photo of the defect so we can verify the issue.
Exclusions – The guarantee does not cover errors in the content provided to us (such as typos, missing information, or incorrect photos), normal wear and tear, or damage caused after delivery.
Timeframe – Claims must be made within 30 days of receiving your book so we can resolve them quickly.
Our Commitment – Our liability under this guarantee is limited to replacing the book.
We care deeply about helping families honor their loved ones, and if something isn’t right, we’ll make it right.
Frequently Asked Questions: Remember Books
Below is a quick list of answers to frequently asked questions about Remember Books. Still have questions? Please contact Gather Support, and we'll be happy to assist.
How is a Remember Book different from a guestbook or obituary?
Unlike a simple guestbook, Remember Books combine photos, stories, and memories into a curated, professional-quality printed book that families can keep for generations.
Does Gather offer a quality guarantee if a Remember Book has a printing defect?
Yes! We want to ensure that we can best serve you and your families. Our quality guarantee is outlined above.
How do families contribute content for the book?
Families and friends can easily upload photos, write memories, and share stories directly on their loved one's Remember Page. They can also contribute additional photos or memories while designing their loved one's Remember Book.
How long does it take to create a Remember Book?
Each Remember Book order generally takes 2 weeks to print and ship.
How much does a Remember Book cost?
Printing and fulfilling one Remember Book order generally takes 2 weeks to complete.
Can additional copies be ordered?
Printing and fulfilling one Remember Book order generally takes 2 weeks to complete.
How long will the Remember Book design be available for a certain Remember Page?
Printing and fulfilling one Remember Book order generally takes 2 weeks to complete.