We're improving the way we render obituary pages to try to get them ranking better on Google.

Search engines now should have an easier time reading the whole obituary, including the obituary text, birth and death dates, town, public services and funeral home, so your obituaries have a better chance of showing up when someone searches the person's name.

Every obituary page title now includes a town, using the funeral home's city when the case doesn't have one.

The obituary text, dates, town and services are now part of the page before it finishes loading, which is the version search engines read. Once it's loaded, the page looks the same as before.

Private pages and cases that don't have an obituary yet are unchanged.

Any photo that couldn't be scanned now shows up for review behind the click-to-reveal cover, so staff never see it uncovered by surprise.

Photos with ordinary text in them, like t-shirts, hats, signs and banners, are no longer all sent for review. They publish on their own when the text is harmless and the image passes the scan.

Photos from invited family members are now scanned like any other visitor's photos. Photos uploaded by staff still skip review.

WebP images (a common format for images saved from the web) can now be uploaded in Case Files. Before, they were turned away without any message.

WebP files can be viewed, downloaded and renamed like any other file.

When "Send Report Now" or "Save Recurring Send" is grayed out on a scheduled report, hovering over it now explains why, for example "Choose at least one recipient" or "Enter valid email addresses".

A new refresh button reloads the product lists without leaving the wizard. You stay on the same step, and names you've already typed are kept.

If a product you were renaming no longer needs a new name, the wizard clears it and lets you know.

A pencil on every row opens that product's full edit screen without leaving the wizard, and your changes show up in the list as soon as you save.

"These are the same product" now finds the right products and suggests a simpler name.

When two products disagree, the wizard now only asks whether the product is taxable.

The wizard always starts at the first step when you reopen it.

A revision where the changes before tax added up to exactly $0.00 and a taxable item was removed couldn't be frozen. It showed an error every time.

These revisions now freeze, and QuickBooks gets the correct credit.

Freezing a statement from an older browser tab could try to create a second copy of a document that was already in QuickBooks. Some QuickBooks companies reject that, and the statement couldn't be frozen.

Gather now reuses the document that's already in QuickBooks instead of making a duplicate.

Line amounts, totals and tax in QuickBooks now match Gather exactly.

When a case had blank death certificate details, such as Date of Death, Informant Name or Spouse Name, the form treated them as already answered and gave the signer nowhere to type.

Blank fields now stay blank, so signers get a box to fill them in.

Fields Gather already knows still fill in automatically.

One cropped portrait photo from a phone could make a whole album download fail. Now, if one photo can't be processed, the rest of the album still downloads.

Album downloads no longer get stuck loading when some photos are still waiting for approval. Albums download the approved photos and can be tried again if a download fails.

Group admins could get an error on pages like Team and Location at a funeral home that had been moved into their group.

Group admins are now added automatically to every funeral home in their group, including homes that are moved in or newly created.

To take a group admin off a single home, remove their group admin access first.

The DD-214 task now opens the file picker again so the document can be uploaded.

If Gather couldn't read the submitter's details from a website form, the whole submission was dropped and the funeral home never heard about it.

The submission is now saved and the funeral home is still notified. If the details couldn't be read, the submitter's name, email and phone may be blank.

Some pre-need submissions made for a friend or relative created a case named "Unknown Unknown", and searching the dashboard for the person's name didn't find it.

The submitter's name could also show the person the plan was for instead of the person who filled out the form.

Cases are now named from the form's first and last name. On forms that ask for both names, the submitter's name now comes from the contact name.

Report schedules that were deleted or paused could keep running and emailing recipients.

Deleted and paused schedules now stop sending. "Send Now" still works on a paused schedule.

Military service dates scanned in formats like "1968" or MM-DD-YYYY showed blank on the death certificate and were erased when it was saved. Dates that can't be read as a full date now go into the case notes, so nothing is lost.

Times of death like "7:03 p.m." or "7pm" stopped the whole scan from being applied. They're now read correctly.

If a time still can't be read, the rest of the scan is applied and the time is saved in the case notes.

The name on the spine of printed memorial books now uses the same cursive font as the front and back covers.