Skip to main content

How to Update Your Notification Preferences for Gather Website Forms

Follow these steps to stay in the know with all the forms submitted on your website: At-Need, Pre-Need and General Inquires.

Written by Wesley Mowry

Step 1: Ensure you are logged into Gather using the email address you want to edit the preferences for.

Step 2: Click your profile photo in the top right, which will open a pop-up.

Step 3: Open Settings then navigate to the third tab labeled "Notifications"

Step 4: Choose whether to be opted in or out for each form type: at-need inquires, pre-need inquires or general inquires (like contact forms).

Note: This is only applicable for Gather Site Studio websites.

Send Website Form Notifications to Shared Inboxes

Website form notifications are now more flexible. You can direct them to any email address, even if the recipient isn't a team member listed in Gather. This includes shared inboxes, such as info@yourdomain.com, front-desk addresses, or third-party services like answering services.

To set this up, visit the new Website Form Notifications section on the My Funeral Home page. Here, you can add any email address, assign an optional label for easier identification, and specify which types of forms (At-need, Pre-need, or General) each address should receive.

Website Form Notification section on the My Funeral Home page so team members and other email addresses receive notifications.


Still Have Questions? Contact Gather Support

  • In-app Chat, accessible from the bottom-right corner of every Gather page

  • Call or Text (208) 908- 0488

+ button chat with Gather support or call

Did this answer your question?