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V20.07.00 šŸš€ Sep 1, 2026

Written by Sarah Schmid

New date columns and filters in Gather Analytics

  • Statement Date is now available on the Case Non-Financial, Case Financial, Case Vitals, and Payments data sources.

  • Case Financial also gains Line Item Created On, Line Item Updated On, and Invoice Close Date; Payments gains Statement Created On and Invoice Close Date.

  • Each new date works as both a report column and a date-range filter, just like Case Death Date.

Choose the default share photo for Remember Pages

  • A new option in My Funeral Home → Remember Page Default Settings lets you pick whether the cover photo or the profile photo is used as the preview image when a Remember Page link is shared on Facebook, by text, or by email.

  • The cover photo remains the default, so nothing changes unless you opt in, and a photo chosen on a specific case's Social tab still takes priority.

  • If the chosen photo isn't set, the page falls back through the other photos and finally your funeral home logo, so no page goes without a share image.

  • Facebook caches link previews, so links that were already shared may take time to show the new photo.

Clearer book preorder emails

  • Preorder emails no longer suggest the book can be changed after ordering.

  • The "Manage order" button now reads "Review your order."

Bug Fixes

Florist details missing from flower order receipts

  • At funeral homes using fill-or-kill flower orders, family members opening a flower order receipt saw no florist information at all.

  • The florist's name, phone, and address now display on the receipt.

Extra addresses on the Chain of Custody printout

  • Steps that don't involve a move — like "KeepTrackā„¢ Assigned" — were printing the current location's address as if the step had happened there.

  • The address line now prints only on "Moved to" steps.

Case numbers with zero-padded counters stopped at 100

  • Case number templates using a zero-padded counter (like [00INC]) wrapped back to zero after 100 cases, causing duplicate case numbers and blocking new cases from being created.

  • The padding now acts as a minimum width, so numbering continues cleanly past the pad (e.g. LA2026-137).

Exact matches buried in dashboard case search

  • The dashboard case search matched similar-sounding names but still ordered results by date, so an exact name match could sit far down the list behind sound-alikes.

  • Results are now ranked by relevance — exact matches first, then partial matches, then similar-sounding ones — with the newest cases first within each group, the same way rolodex search already works.

Invite Helpers task showed the wrong count

  • The Invite Helpers task displayed the number of contributors (guest book signers, memory sharers) instead of invited helpers, and missed helpers invited by email or phone.

  • It now counts the same people as the helpers list and updates immediately when helpers are invited, removed, or accept.

Address edits no longer change your time zone

  • Editing your funeral home's address could silently switch the funeral home's time zone to the time zone of the person doing the editing.

  • The saved time zone now stays put, and only updates when the new address resolves to a different zone.

Behind the Scenes

  • Sturdier handling when fulfillment task creation hits a hiccup after an invoice update — the update itself now always completes.

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